Delivery

Delivery Charges:

All orders placed online are subject to delivery and VAT. Once your basket is finalised and your delivery address has been submitted on the checkout page, an accurate delivery price is calculated and presented for your approval, prior to any payment being taken. For pallet orders or deliveries outside of the UK please contact us directly for a quotation.

We have recently updated our delivery charge, so all UK mainland address postcodes (*exclusions apply) are charged at:

£8.95 for the first parcel
£5 for every additional parcel in that consignment

All prices exclude VAT

*Excluded postcodes are BT, TR, KY, KW, PA, PH, KA, IV, HS, GY, IM, JE. Please enter your full address at checkout for rates to these postcodes.

We try to reduce delivery costs for our customers as much as possible, by putting multiple products in one parcel. Therefore you can save on your delivery costs by ordering multiple items.

Despatch Times:

Our factory is open Monday-Thursday (ex. bank holidays and the Christmas holiday period), orders can only be despatched during factory opening hours. We aim to despatch all orders placed online before 12 noon the same day or next working day if the item is in stock. If your item is out of stock we will contact you and provide an estimated delivery date. The same conditions apply for large or personalised orders. If your delivery is time sensitive, please check before placing your order. If you have a particular day you would like your order delivered please get in touch and we’ll do our best to accommodate your needs.

Delivery Method:

Most orders will be delivered by Parcelforce on a 24hr-48hr service. This allows us to track your order and obtain a proof of delivery if required. If you have any issues locating or receiving your order please let us know and we will do our best to assist you. Alternatively if you require tracking details for your order on despatch, please let us know and we can supply these to you.

Further information:

Please contact us if you have any questions about our delivery options:
By email info@keekokids.co.uk
Or call 0151 342 0088
Or write to us at: Keeko Kids Ltd. Tarran Road, Tarran Industrial Estate, Moreton, Wirral CH46 4TU.